A varied role for an enthusiastic individual in a friendly, growing office.

Hours: 9.00 – 17.30, Monday-Friday, with 1 hour lunch break. 37.5 hours per week.
Salary: £16,000+ per annum.
Start date: Immediate

Qualifications/experience required:
Strong organisational, interpersonal and administrative skills
Strong written and verbal communication skills
Customer service experience - customer facing experience is beneficial but not essential
Strong working understanding of MS Office and internet searches - e-commerce experience a plus
Experience with Sage 200 preferred but not necessary

Roles & responsibilities:

The successful candidate will be a strong multi-tasker prepared to take on an exciting and varied role in a fun, dynamic and growing office. This role consists of support and administrative tasks in several key areas:

Sales administration
• coordinate and manage product data for sales team and fill out customer specification forms as required
• assist sales team as directed with samples and information requests
• act in support of full time logistics coordinator
• process retailer orders and sample requests
• manage stock levels and provide direct feedback to customers

Customer Service
• act as primary backup for full time customer service representative
• respond to email and telephone inquiries from customers in a professional and courteous manner
• send out replacement parts and arrange delivery of whole item replacements
• record customer contact on database

Marketing administration
• act in support of full time marketing executive
• assist with online and post-based marketing campaigns
• compile website data, run and organise monthly reports, conduct online research

Please email your CV to Brad Chen: bchen@simplehuman.co.uk
See www.simplehuman.co.uk for company background.

Contact details

• Email: Click here to reply to this ad
• Phone: Brad on 01491 875 974

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